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Call Today: (508) 872-7881

Boston Wrist Surgeon

Contact Us

The friendly staff at New England Hand Associates welcomes your inquiry at (508) 872-7881 and is ready to provide you with answers. To schedule an appointment, please call our office in Framingham.

Main Office Locations

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Satellite Office Locations

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Phone

Phone: (508) 872-7881 (all office locations)
Fax: (508) 872-9545 (all office locations)

Office Hours

Our regular office hours are Monday through Friday from 8:30 a.m. to 5 p.m. Office hours may vary by location. Please call our main office in Framingham at (508) 872-7881 for details. 

Appointments

Office visits are scheduled by calling our main office in Framingham, MA. We do our best to accommodate all visit requests. Whenever possible, advance notice for cancelled appointments is appreciated.

At the time any test is booked, a follow-up appointment will also be arranged. This will allow you to have a meaningful discussion with your surgeon and arrange the appropriate follow-up care.

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of New England Hand Associates and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to speak with one of our physicians outside of regular office hours, please call our main office in Framingham at (508) 872-7881. A doctor is on-call 24 hours a day. Your call will be returned as promptly as possible.

Please note - if you have a life-threatening emergency, please dial emergency medical services at 911 immediately or seek care at your closest emergency room.

Insurance / Payment / Billing

At New England Hand Associates, we accept most major health insurance plans - including Aetna Health Plan, Blue Cross/BlueShield, Cigna Healthcare, Fallon Community Health Plan, Harvard Pilgrim HealthCare, Medicare, Tufts Health Plan, United Healthcare, and certain managed Medicaid plans such as Fallon Medicaid, and Network Health Together. We do not accept MassHealth Standard. Please contact your insurance company to find out if we participate with your specific insurance plan and product. 

If your insurance plan requires you to pay co-payment, co-insurance, and/or deductible amounts, you will need to pay these at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express. If your plan requires you to obtain a referral to New England Hand Associates, it is your responsibility to make sure this has been requested prior to your appointment with us.

Please bring your insurance card and a government-issued photo ID with you on the day of your visit. Please also bring any x-rays or MRIs/CTs (films or discs) related to the issue for which you are being seen.  If you are a new patient, please arrive at least 15 minutes early to complete paperwork and pre-register.  Dress appropriately for your appointment; this will allow easy access to the injuried area (such as for a shoulder examination).

If you have a question related to your bill or insurance, please contact our office staff at (508) 872-7881. If you have a question concerning your bill, you can speak with a representative of our billing company at (866) 831-1190.  Please refer to client #418.

We do not accept the following plan products:

  • MassHealth Standard
  • FCHP Commonwealth Care
  • FCHP Steward Community Care
  • FCHP Tiered Choice 
  • Neighborhood Health Plan
  • BMC Healthnet Health Plan
  • Senior Whole Health

Referrals

If your insurance is an HMO or other managed care plan that requires you to obtain a referral from your primary care physician for orthopedic care, hand therapy, or any other services we offer, this referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments may be rescheduled by us if the required referrals are not received in our office by the time of your appointment. 

Hospital & Surgery Center Affiliations

The surgeons at New England Hand Associates have admitting privileges at the following hospitals and surgery centers:

  • MetroWest Medical Center (Framingham and Natick, MA campuses)
  • Milford Regional Medical Center (Milford, MA)
  • Emerson Hospital (Concord, MA)
  • Boston Out-Patient Surgical Suites (Waltham, MA)

Prescription Requests

Prescriptions and refills for established patients of New England Hand Associates are routinely issued during our regular office hours, Monday through Friday (see above). You can make your request by calling our office at (508) 872-7881. Please provide us with at least twenty-four (24) hours advance notice and have both the medication dosage and pharmacy telephone number available. Please note - no narcotic prescriptions or refills will be given after hours or on weekends